§ 1) Validity
The general terms and conditions apply to all business relations between Herbcraft and its customers. When placing an order, you confirm that you have read and agree to the general terms and conditions. The mere viewing of our website is non-binding and does not constitute a legal relationship.
§ 2) Offer
All prices are quoted in the currency selected by the customer and include Value added tax. The listed prices, product images and product descriptions are without guarantee. Delivery times, availability and errors excepted.
§ 3) Delivery periods
Products which we have in stock are processed by us immediately after receipt of the order, other products are ordered from suppliers. The ordered products are delivered as agreed with the customer. Delays due to non-availability from suppliers or missing information from the customer shall not give rise to any claims on the part of the customer.
§ 4) Shipping
The shipping costs are calculated according to parcel weight and shown accordingly in the order process.
§ 5) Payment
Payment for goods ordered from Herbcaft is made by prepayment or Twint.
§ 6) Guarantee
The supplier undertakes to take care and deliver the products in good quality. The warranty period is one year.
Excluded from the warranty are defects and faults for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive use, unsuitable equipment or extreme environmental influences.
§ 7) Right of return
Products with quality defects must be returned to us within 7 days in unused, perfect condition and in their original packaging at your own expense.
§ 8) Legal notice
The place of jurisdiction is 3018 Zollikofen. Swiss law shall apply exclusively.